E-mail: rocky@aokledlight.com
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Shenzhen AOK LED Light Company Limited
Add:Building 1&4, St George's Industrial Park, Shajing, Bao'an, Shenzhen, Guangdong
Home > About Us > Warranty

AOK’s standard warranty is 5 years, 8 years warranty is optional. Terms as below:

1. This warranty term starts since the date of purchase. And the date on the commerical invoice is taken as final;

2. This Guarantee is limited to common use: any damage caused by man-made (such as the user dismantles products, inappropriate use, inputs improper power and doesn't use the products according to the instruction, etc), the damage caused during the transportation or caused by any other suddenness, natural disaster, or maintains and refits the products not approved by us. This warranty term will not cover all above conditions of inappropriate use;

3. During the warranty term period, if the luminaire has failed, AOK is responsible to repair the luminaire and rehab its function or send out new replacement;

4. If the damage is caused by below factors, AOK has the right to charge maintenance cost:

1) The luminaire is out of validity date of guarantee.

2) The damage due to force majeure (such as flood, fire, earthquake, lightning strike, typhoon, etc) or using the products inappropriately.

3) The structure or circuitry of the luminaire amended by the users or third party.

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